Contact our team
At Ragnarok our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Whether you need assistance with registration, deposits, withdrawals or verification, you can reach us via live chat or email. We aim for clear, practical answers and will guide you through account checks, bonus queries and troubleshooting using convenient communication channels. Available in multiple languages, our agents can also assist with security checks and responsible gambling options.
| Department | Contact |
|---|---|
| Customer support | [email protected] — 24/7 live chat and email for account help |
| General enquiries | [email protected] — billing, verification and general queries |
| Affiliate enquiries | [email protected] — partner team and commissions |
| Phone | +1 312 846 2793 — phone and SMS support |
| Working hours | Mon-Fri, 09:00-18:00 — office hours for non-live channels |
Email assistance
For detailed requests, account issues, or matters needing documents or explanations, email is the preferred contact method. Please send messages to [email protected] with a clear subject line, your account ID, and up-to-date contact details. Providing attachments and concise descriptions helps us respond faster and avoids delays. Including any reference numbers speeds resolution.
Send us a message
Name Email Message Send messageResponse Time
Our support team aims to respond promptly. Most inquiries are answered within one business day, while more complex issues may take longer depending on their nature and the checks required. If a case needs extra investigation we will keep you informed of progress and expected timelines. For urgent matters use live chat for the fastest response.
Feedback
We welcome your feedback, suggestions, and ideas for improving the website. Please share any issues, feature requests, or usability tips you have. Every message is read carefully by our team. We review submissions regularly and use them to improve service, fix problems, and refine the user experience. Your input helps shape future updates.