Ragnarok Casino Privacy Policy
At Ragnarok we respect your privacy and take care to handle personal information responsibly. This Privacy Policy explains what data we collect when you use our site and services, how we use and protect that information, and the choices available to you. We aim to be clear about the types of data we process and how you can manage your privacy settings.
Types of Data We Collect
We collect data needed to create and maintain your account, process transactions, provide games and betting services, and to comply with legal obligations. Collection may occur when you register, deposit or withdraw funds, place bets, contact support, or use the site.
Personal Data
Personal data may include name, date of birth, email address, telephone number, postal address, identity documents submitted for verification, and payment details. We only request information that is necessary to operate your account and to verify identity where required.
Technical Data
We collect technical information such as IP address, device type, browser type, operating system, and connection data. This information helps us secure accounts, provide a stable service, and optimise site performance on desktop and mobile.
Transactional Data
Transactional records include deposits, withdrawals, bets, game activity, and related timestamps. Transactional data is used to manage your account history, process payments, detect fraud, and handle disputes.
How We Use Information
We use collected data to operate and improve our services, process transactions, verify account identity, provide customer support, and prevent abuse or fraud. We may also use data for internal analytics, to personalise your experience, and to communicate about account activity and service updates.
Data Protection Practices
We implement administrative, technical, and physical measures designed to protect personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to employees and service providers who require it to perform their duties. We review our security practices regularly.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember preferences, support login sessions, measure site usage, and deliver relevant content. You can manage cookie settings via your browser or through the cookie controls provided on our site. Some features may be limited if cookies are disabled.
User Rights
You have rights regarding your personal data, including the right to access, correct, and in some cases request deletion or restriction of processing. You may also object to certain processing activities. Requests will be handled through the account settings or by contacting our support channels available in your account.
Access, Correction and Deletion
If you wish to review, update, or delete personal information, please use the tools in your account or contact support. We will respond to valid requests and provide guidance on any information we are required to retain for legal or compliance reasons.
Information Sharing and Third Parties
We may share data with payment processors, identity verification services, fraud prevention providers, and other trusted partners necessary to deliver our services. All third parties are required to protect data in line with our standards and only process data for specified purposes.
Privacy Policy Updates
We may update this Privacy Policy from time to time. Material changes will be posted on the site and, where appropriate, notified through your account. Continued use of our services after changes indicates acceptance of the revised policy.